At Thehatpeople, we are committed to providing our customers with a pleasant online shopping experience. If, for any reason, you are not completely satisfied with your purchase, we have a clear return and refund policy in place.
Cancellation of Order
You can cancel your order by contacting us by email at [email protected] within 24 hours of placing your order.
Returns
We accept returns for defective and non-defective products under the following conditions:
Product Condition : Items must be new, unused and in their original packaging.
Deadline: You have 7 days after receiving your order to make a return.
Restocking Fee: No restocking fee will be applied.
Exchanges
We accept exchanges under the same conditions as returns. Please specify if you would like an exchange when requesting your return.
Refunds
Once your return is received and inspected, we will process your refund within 3 business days . The refund will be issued to the original payment method used for your purchase.
For any Questions about the Terms of Service should be sent to us at [email protected]
SECTION 20 – CONTACT INFORMATION
Business Name: Thehatpeople
Contact Us:
+1 619-403-9033
Contact Form: Contact Form
Business Hours:
Monday – Friday: 08:00 AM – 05:00 PM
Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)